Privacy Policy

Effective Date: 08/01/2023

  1. Introduction

    Welcome to Technometa Solutions LLC ("we," "our," or "us"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our site, softwares ("web applications", "mobile applications", "applications") and interact with our services, including third-party app integrations.

  2. Information We Collect

    We collect information from you when you visit our Site, register for an account, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise interact with us through our site and softwares. The information we collect may include:

    • Information You Provide
      • Personal information: such as your name, email address, mailing address, phone number, and other details you provide during account registration and usage;
      • Usage information: such as your IP address, browser type, operating system, and the pages you visit on our Site;
      • Device information: such as your device type, screen size, and mobile carrier; and
      • Account Credentials: We collect your username and password for authentication and account access.
      • Other information you provide to us using our sites or our any softwares
    • Information from Third-Party Integrations
      • Google Accounts Integration: When you choose to sign in to our ERP software using your Google Profile and email, we collect certain information from your Google account. This includes your name, email address, and Google Profile picture (if available). The purpose of collecting this information is to authenticate your identity and provide you with access to our ERP software.
      • QuickBooks Integration: Integrating with QuickBooks allows us to access and process financial and business-related data, such as invoices, payments, products/serives, customer/vendor details, and more.
      • Ecommerce/Shipping Channel Integration: When you integrate with Ecommerce Channels (like "Amazon", "eBay", others) and Shipping Channels (like "ShipStation", "ShipEngine", etc) allows us to access your store and business-related data, such as products, orders, customer/vendor details, and more.
  3. Use of Information

    We use the information we collect to:

    • Provide and improve our services;
    • Respond to your inquiries and fulfill your requests;
    • Process and fulfill your orders;
    • Communicate with you about our products, services, and promotions;
    • Customize our content and advertising;
    • Conduct research and analysis;
    • Prevent fraud and other illegal activities;
    • Comply with our legal obligations; and
    • Other purposes as described to you at the time of collection.
  4. Disclosure of Information

    We do not share your personal information with third parties except as outlined in this Privacy Policy:

    • Our service providers who help us provide and improve our services, such as payment processors, shipping providers, and email service providers;
    • Third-Party App Integrations: We may share your information with integrated third-party apps (e.g., Google, QuickBooks) as required for the specified functionality.
    • Our affiliates and subsidiaries;
    • Our business partners who offer products and services that we believe may be of interest to you;
    • Law enforcement, government officials, or other third parties as required by law or to protect our rights or the rights of others;
    • Potential buyers in connection with the sale or transfer of some or all of our business or assets; and
    • Other third parties with your consent.

    We may also share aggregate or de-identified information that cannot reasonably be used to identify you.

  5. Data Security

    We employ a variety of security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

  6. Your Choices and Rights

    • Access and Correction: You have the right to access and correct your personal information.
    • Deletion: You can request the deletion of your personal information from our systems, subject to legal requirements.
    • Consent Withdrawal: You can withdraw consent for processing your data, where applicable.
    • Data Portability: You can request the transfer of your data to another service provider.
  7. Cookies and Other Tracking Technologies

    We use cookies, web beacons, and other tracking technologies to collect information about your use of our Site and to improve your experience. Cookies are small text files that are stored on your device when you visit our Site. Web beacons are small images or scripts that are embedded in our Site and used to track how our Site is used.

    You can control the use of cookies and other tracking technologies through your browser settings. However, if you block or delete cookies, you may not be able to use certain features of our Site.

  8. Security

    We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no security system can guarantee 100% security.

  9. Children’s Privacy

    Our Site is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [insert contact information] to have the information removed.

  10. International Users

    Our Site is hosted in the United States. If you access our Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries. By using our Site, you consent to the transfer of your information to the United States and other countries.

  11. Changes to Privacy Policy

    We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review the Privacy Policy periodically.

  12. Contact Us

    If you have any questions about this Privacy Policy, please contact us at Email: info@technometasolutions.com